Warranty/Contract of Sale | |
Questek Limited warranty statement | |
Questek components international Pte Ltd warrants that its products are free from defects in | |
material and workmanship. Subject to the conditions and limitations set forth below. | |
Questek will at its option, either repair or replace any part of its product(s) that prove defective by | |
reason of improper workmanship or materials. Repaired parts or replacement products will be | |
provided by Questek on an exchange basis, and will be either new or refurbished to be functionally | |
equivalent to new. This warranty does not cover any damage to this product that results from | |
accident, abuse, misuse, natural or personal disaster, or any unauthorized disassembly, repair or | |
modification. | |
Warranty Duration | |
Life Time Warranty: All major on 3rd memory modules with "Memory Power" sticker. The warranty will be over once the Dram chips suppliers stop producing that particular chip model or a 3 years period has lapsed since the last purchase of the goods as stated in the invoice whichever is earlier. | |
12 Months Warranty: All OEM memory modules unless otherwise specified. | |
Warranty Conditions |
The warranty will be null and void subject to the following conditions: |
a) The warranty sticker was mislaid, interfered or damaged. |
b) The warranty period is expired. |
c) The modules was damaged due to improperly use by the user. |
d) The modules are physically damaged. |
e) The I.C. Chip or PCB board was burnt or cracked |
f) The modules was repaired without Questek authorization. |
g) The modules are too dirty or have written marks on the PCB or ICs |
i) All warranty sticker not belonging to Questek must be taken out before returning to us. | ||
Procedure for Return | ||
a) Send email to richelle "@"questek.com.sg to request fo RMA form. | ||
b) On receiving your mail we will send a RMA form to you and please fill in the details and send back. | ||
c) We will issue a RMA number and advise you where to send the good to. | ||
d) Our service centre will inform you if the module warranty is void. | ||
Charges will be applied if the module is damaged or warranty is void. The charges will depend on the | ||
severity of the damages.
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